Job Title: Part-Time Call Center Representative (Female) – Interior Design Specialist
Location: Türkiye Istanbul/Taksim (Office-Based)
About Us:
Tom Designs is a premier interior design and FF&E company specializing in creating bespoke residential and commercial spaces. We are seeking a Part-Time Call Center Representative with experience in customer service, particularly in the interior design or luxury furniture industry. If you have excellent communication skills, a passion for helping clients, and an interest in interior design, we’d love to hear from you!
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Key Responsibilities:
- Handle incoming and outgoing calls to assist clients with inquiries related to interior design and furniture.
- Provide accurate information about our products and services.
- Record and update client information in the database.
- Follow up on client inquiries to ensure satisfaction and resolve any issues.
- Work five days a week from our office, five hours daily.
- Collaborate with the team to improve the customer experience.
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Qualifications:
- Previous experience in customer service, preferably within the interior design or luxury furniture industry.
- Fluency in Arabic and English (written and spoken).
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Familiarity with CRM tools and Microsoft Office is a plus.
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What We Offer:
- A professional, supportive environment in the high-end interior design industry.
- Competitive salary with performance-based incentives.
- Opportunity to grow within a creative and dynamic team.
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How to Apply:
Please send your CV and a cover letter detailing your experience in customer service to hr@tom-designs.com.
We look forward to welcoming you to our specialized team!