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Quality Assurance Auditor – quality monitoring of call center agents

  • الراتب:
    قابل للتفاوض
  • نوع الوظيفة:
    دوام كامل
  • تم نشرها:
    منذ 4 أسابيع
  • التصنيف:
    التسويق الالكتروني, التسويق الهاتفي, التسويق والمبيعات, وظائف المبيعات والتسويق
  • الموعد النهائي:
    31/10/2021
  • مستوى الوظيفة:

Our Quality Control department is one of the main functions in Clinicexpert that is supporting us meet our goals and accordingly, we are currently seeking to hire Quality Control Auditors and who will be responsible for the following

Call scoring Tele-Sales Agents against defined evaluation criteria

Conduct Face to Face feedback with Tele-Sales agents to manage their performance

Interested candidates should be located in Turkey and able to fluently communicate in Arabic and having strong command of English or French

Furthermore, candidates with previous experience in a senior level Tele-Sales role or who worked in a similar role are welcomed to apply

A competitive package will be offered for successful candidates

Interested candidates are kindly requested to submit their CVs to khouloud.ks@clinicexpert.net