• Manage the end-to-end recruitment process, including job postings, resume screening, interviewing, and selection.
• Coordinate with hiring managers to understand staffing needs and assist in developing job descriptions.
• Conduct onboarding activities for new hires, ensuring a smooth integration into the organization.
• Serve as a point of contact for employee queries regarding HR policies and procedures.
• Assist in conflict resolution and mediation between employees and management.
• Promote a positive organizational culture by addressing employee concerns and fostering open communication.
• Support the implementation of performance appraisal process, including goal-setting and feedback processes.
• Assist in managing employee development and career progression, providing guidance on performance improvement plans as needed.
• Identify training needs through surveys, interviews, and performance data.
• Organize and coordinate training programs to enhance employees' skills and capabilities.
• Monitor and evaluate the effectiveness of training programs.
• Maintain and update employee records, ensuring all data is accurate and confidential.
• Support payroll administration by ensuring that attendance, leaves, and other HR-related data are recorded accurately.
• Ensure the company is in compliance with local labor laws and HR regulations.
• Participate in HR-related projects, such as employee engagement and organizational development.
• Recommend improvements to HR processes and contribute to a more efficient and supportive work environment.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Proven experience (typically 3-5 years) in a similar HR role.
• Strong knowledge of HR policies, labor laws, and best practices.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong organizational and time management skills with the ability to manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Fluency in English is mandatory.

Preferred Qualifications

• Experience with HR software and systems (e.g., HRIS, applicant tracking systems).
• Certification in HR (e.g., SHRM-CP, PHR) is a plus.

Key Competencies

• Strong attention to detail.
• Problem-solving and conflict resolution skills.
• Adaptability and willingness to learn.
• Collaborative and team-oriented mindset.
• Proactive and self-motivated.